IT Service Announcements

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IT Service Announcements
York Identity Manager (IDM) - there is currently an issue affecting affecting password changes Resolved
There is currently an issue affecting York Identity Manager (IDM) affecting password changes. Our Id...
October 28, 2025 09:26
Issues with external services Resolved
We are aware some users are unable to access several services this morning, including Zoom, Wiki, Ji...
October 20, 2025 09:11
Vodafone network outage Resolved
We are aware of a network wide outage with Vodafone that will affect all university provided mobile ...
October 13, 2025 15:57
Network connectivity issues Resolved
We are currently investigating issues with network connectivity & authentication and will provid...
October 09, 2025 11:05
Issue with signing in to LastPass Resolved
We are currently investigating an issue and will provide further updates shortly.
September 25, 2025 11:07
Issue printing from desktop/laptop devices Resolved
There is currently an issue with our printing system affecting users trying to print from a Desktop/...
September 24, 2025 10:21
Issue with Loyalty and Library cards in the MyUoY app Resolved
We are investigating an issue which occurred for users of the MyUoY app yesterday (Monday 22 Septemb...
September 23, 2025 10:34
Dropoff is unavailable Resolved
We are currently investigating an issue with Dropoff and will provide further updates shortly.
August 15, 2025 10:38
Qualtrics Resolved
We have identified the issue and are working towards a resolution. Further updates will be provided...
August 09, 2025 12:33
Worktribe integrations issue Resolved
We have identified the issue and are working towards a resolution. Further updates will be provided...
July 24, 2025 10:55
Network issues at Stables and Home Farm Resolved
The wired and wifi network at The Stables and Home Farm are currently offline due to a suspected bre...
July 22, 2025 16:29
Cityconnect and Eduroam in the city centre are currently not working Resolved
We are currently investigating and will provide further updates shortly.
July 01, 2025 13:24
Github Outage Resolved
We're aware of issues accessing Github at the moment. We are assessing the impact of this, and will ...
June 17, 2025 11:23
Connectivity to Azure Resolved
We are currently investigating and will provide further updates shortly.
June 17, 2025 10:15
Yorkweb Issues Resolved
We are currently investigating issues loading www.york.ac.uk from off-campus, and will provide furth...
June 16, 2025 17:08
Wi-Fi connectivity issues in Wentworth block D4 Resolved
We are currently investigating and will provide further updates shortly.    
May 28, 2025 11:23
Issues signing into eRecruiter Resolved
We are aware of issues signing into eRecruiter and are working with the service provider to identify...
May 21, 2025 16:47
IT Helpdesk Phones Issue Resolved
We are currently investigating and will provide further updates shortly. In the meantime you may rai...
May 19, 2025 14:11
Planon is currently not available Resolved
Planon & the Facilities Helpdesk are currently unavailable until later this morning.  An upgrade...
May 01, 2025 09:14
It is currently not possible to sign into printers Resolved
Good morning, IT Services is currently investigating an issue whereby users cannot sign into printe...
April 24, 2025 09:37
CityConnectWiFi network unavailable Resolved
We have identified an issue with the CityConnectWiFi guest network. This network is provided by the...
March 31, 2025 14:53
Issue with Check In Resolved
We're currently investigating an issue with Check In which is preventing staff from generating codes...
March 04, 2025 10:21
Slack: issues with custom apps and Slack Connect Resolved
The team at Slack are investigating an issue with custom apps not sending messages and some trouble ...
February 27, 2025 08:42
Trouble loading or using Slack Resolved
Slack are currently investigating issues affecting features such as sending messages, workflows, thr...
February 26, 2025 16:51
Issue with Campus Explore feature on the MyUoY app Resolved
We are investigating an issue on the MyUoY app which is preventing the Campus Explore feature from l...
February 20, 2025 13:41
Duo issues Resolved
There is currently an issue with Duo causing SMS/Phone Call delivery failures.  Duo are aware and a...
February 13, 2025 19:16
e:Vision unavailable Resolved
We are currently investigating an issue with e:Vision, and will provide further updates shortly.
February 13, 2025 10:47
Issues accessing campus resources Resolved
We are aware of some external users facing difficulty accessing services such as the VPN and Shibbol...
February 05, 2025 09:03
The Skillsforge to SITS integration (meeting data) is currently broken. Resolved
The Skillsforge to SITS integration (meeting data) is currently broken.  We're working to resolve th...
January 24, 2025 08:45
Main website down Resolved
Our main www.york.ac.uk website is currently down. We are currently investigating and will provide ...
January 23, 2025 07:41
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