IT Support - expect increased time to respond.

Maintenance Status
In Progress
Affected Services
When?
October 21, 2026 08:50 to October 23, 2026 17:00
Maintenance Overview
IT Support - expect increased time to respond.
Wed Oct 21 2026 - 08:49:59

The IT Support team is currently significantly reduced in capacity due to sickness absence. Please note therefore that our response times will be increased with phone calls and case management. 

Please do not raise multiple cases for the same issue as this only increases our response time.

* Our phone service will be operating throughout the remainder of this week.

* Our in-person drop-in service will not operate on Friday 23rd October (we will post a separate Status reminder for this)

We greatly appreciate your patience and understanding as we seek to progress your request.

Maintenance Window Open
Wed Oct 21 2026 - 08:50:00
This maintenance has started.