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IT Services Service Status
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IT Services
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IT Services Service Status
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Incidents
Maintenance
Sep 2025
Oct 2025
Nov 2025
Dec 2025
Jan 2026
Feb 2026
Mar 2026
Apr 2026
May 2026
Jun 2026
Jul 2026
Aug 2026
Sep 2026
22
29
6
13
20
27
3
10
17
24
1
8
15
22
29
5
12
19
26
2
9
16
23
2
9
16
23
30
6
13
20
27
4
11
18
25
1
8
15
22
29
6
13
20
27
3
10
17
24
31
7
14
Issue with Loyalty and Library cards in the My...
23 Sep 2025
Issue printing from desktop/laptop devices
24 Sep 2025
Issue with signing in to LastPass
25 Sep 2025
MyTimetable Downtime due to Scheduled Maintena...
1 Oct 2025
The IT Support phone service will be unavailab...
8 Oct 2025
Network connectivity issues
9 Oct 2025
The IT Support Phone service will close at 3pm...
10 Oct 2025
Vodafone network outage
13 Oct 2025
Essential change to wifi and wired network
14 Oct 2025
The IT Support phone service will be unavailab...
16 Oct 2025
Issues with external services
20 Oct 2025
The IT Support Phone service will close at 3.1...
21 Oct 2025
York Identity Manager (IDM) - there is current...
28 Oct 2025
Doodle Maintenance
28 Oct 2025
Campus-wide Wi-Fi Upgrade
30 Oct 2025
Wifi Authentication Issues for Eduroam
4 Nov 2025
Printing Issues
10 Nov 2025
Filestore upgrade - Tuesday 11 November
11 Nov 2025
The IT Support Phone service will close at 3.1...
11 Nov 2025
York Identity Manager (IDM) Issues
18 Nov 2025
Wired and WiFi unavailable in Vanbrugh Barbara...
20 Nov 2025
Wired and WiFi unavailable in Vanbrugh Barbara...
21 Nov 2025
Slack - Unable to log in and use Slack feature...
28 Nov 2025
Timetabeling software maintenance
29 Nov 2025
Issues with external services
5 Dec 2025
IT Support Services unavailable from 1.00pm on...
9 Dec 2025
Upgrading Strapi CMS from v4 to v5
15 Dec 2025
Storage upgrade
16 Dec 2025
The IT Support phone service will close at 15...
16 Dec 2025
The IT Support phone, appointment and drop-in ...
17 Dec 2025
Derwent J & K Network Switch Hardware Upgrade
18 Dec 2025
MyTimetable Downtime due to Scheduled Maintena...
7 Jan 2026
The IT Support Phone service will close at 3.1...
13 Jan 2026
The IT Support Phone service will close at 3.0...
15 Jan 2026
The IT Support phone service will close slight...
27 Jan 2026
The IT Support Phone service will be closed on...
30 Jan 2026
Pure Maintenance on Thursday 5th February
5 Feb 2026
The IT Support phone service will close at 15:...
10 Feb 2026
Network, Telephony, Agresso and others
16 Feb 2026
The IT Support Phone service will not be avail...
24 Feb 2026
Issues with the Web CMS
4 Mar 2026
There is an issue affecting staff when managin...
5 Mar 2026
The IT Support phone service will close at 15...
10 Mar 2026
The IT Support phone service unavailable 14:00...
12 Mar 2026
MyTimetable Downtime due to Scheduled Maintena...
14 Mar 2026
Xerte downtime
19 Mar 2026
The IT Support phone service will not operate ...
20 Mar 2026
Issue with student/staff name data
23 Mar 2026
The IT Support phone service will be unavailab...
25 Mar 2026
Viking Cluster issues
25 Mar 2026
Issues with IT support phone lines
26 Mar 2026
Network Issues
26 Mar 2026
The IT Support Drop-in service will close slig...
26 Mar 2026
CityConnectWiFi network unavailable
30 Mar 2026
Langwith College LSM/A network upgrade
1 Apr 2026
Langwith College LTA/B network upgrade
1 Apr 2026
Langwith College LBR/A network upgrade
2 Apr 2026
Langwith College LBR/B network upgrade
2 Apr 2026
Langwith College LHO/A network upgrade
7 Apr 2026
Langwith College LHO/B network upgrade
7 Apr 2026
Wifi security enhancement for eduroam
7 Apr 2026
Storage Filestores
9 Apr 2026
Mugshots unavailable
9 Apr 2026
A SITS/e:vision Live system upgrade is schedul...
9 Apr 2026
Module Catalogue Admin is unavailable due to S...
10 Apr 2026
Optional Modules is unavailable due to SITS up...
10 Apr 2026
The IT Support phone service will close at 15:...
14 Apr 2026
Central Authentication Servers Patching
15 Apr 2026
Issue with upgrading Doodle accounts to Premiu...
20 Apr 2026
IT Support Phone Service unavailable today
23 Apr 2026
IT Support Phone Service unavailable Friday 24...
24 Apr 2026
IT Support: Phone service unavailable 12-4pm
28 Apr 2026
Xerte maintenance
1 May 2026
Pure Cloud Implementation
1 May 2026
DropOff and Deposit unaccessible from the inte...
6 May 2026
New guest wifi launching 11 May
11 May 2026
The IT Support phone service will close at 3:1...
11 May 2026
The IT phone service will be unavailable 11am-...
12 May 2026
Xerte maintenace
15 May 2026
IT Support Phone, Appointment and Drop-In serv...
19 May 2026
IT Support - extended processing time for IT r...
26 May 2026
Campus internet
30 May 2026
IT Drop-in Support unavailable on Wednesday 3r...
3 Jun 2026
Campus Data Centre Network Maintenance
4 Jun 2026
Campus Data Centre Network Maintenance
9 Jun 2026
The IT Support phone service will close at 3:1...
9 Jun 2026
The IT Support phone service will be unavailab...
10 Jun 2026
Google Gemini
10 Jun 2026
Campus Data Centre Network Maintenance
11 Jun 2026
Wiki issues
12 Jun 2026
Viking annual maintenance
15 Jun 2026
Campus Wifi Upgrade
15 Jun 2026
Filestore upgrade
16 Jun 2026
Print Service Downtime
23 Jun 2026
No Network in Market Square Basement
24 Jun 2026
Web CMS Upgrade
7 Jul 2026
VPN maintenance
9 Jul 2026
The IT Support phone service will close at 3.1...
14 Jul 2026
Dropoff / Deposit: Unable to login to the serv...
16 Jul 2026
Loss of connectivity
24 Jul 2026
Check In Downtime - 24th July 2026
26 Jul 2026
Issue with the network in MRC and Sally Baldwi...
28 Jul 2026
Network Maintenance in Music and Sally Baldwin
30 Jul 2026
Core Network Maintenance
30 Jul 2026
Core Network Maintenance
30 Jul 2026
IT Support Drop-In service unavailable
31 Jul 2026
Student Visa Re-Enrollment Page Down
4 Aug 2026
VLE maintenance requiring downtime
5 Aug 2026
No Afternoon IT Support Drop-Ins
7 Aug 2026
IT Support - extended time to resolve issues a...
7 Aug 2026
The IT Support phone service will close at 15:...
11 Aug 2026
Optional Modules is not available during the U...
13 Aug 2026
Extended response times for issues and request...
14 Aug 2026
YRD (York Research Database) Errors
20 Aug 2026
IT Support Drop-in Support unavailable
21 Aug 2026
IT Support are currently managing a high volum...
24 Aug 2026
The IT Support team is currently managing a hi...
26 Aug 2026
Core Network Maintenance
27 Aug 2026
The IT Support team currently has a large numb...
27 Aug 2026
Due to the large volume of student applicant c...
7 Sep 2026
The IT Support phone service will close at 3:1...
8 Sep 2026
Network Maintenance: Renewing network certific...
10 Sep 2026
Print system (YPP) downtime
15 Sep 2026
There will be reduced IT Support support chann...
15 Sep 2026
Salesforce Service Interruption
16 Sep 2026
Service Issues
1
YRD (York Research Database) Errors
Identified
Pure Portal
Started 27d, 21h ago
View all
Service Maintenance
5
Brief disruption to Wired and Wireless connectivity
In Progress
Main Network
Wi-Fi Connectivity
Ends in 14h, 56m
IT Support case response delays
In Progress
IT Support Email
Ends in 1d, 3h
Network maintenance in Derwent College buildings (E, F, G & H)
Upcoming
Building Network
Wi-Fi Connectivity
Starts in 16h, 11m
Berrick Saul Data Centre Network Maintenance
Upcoming
Main Network
Starts in 19h, 11m
Worktribe Upgrade
Upcoming
Worktribe
Starts in 5d, 3h
View all
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Campus Network
Main Network
Maintenance
Building Network
No Issues
Wi-fi Authentication
No Issues
Wi-Fi Connectivity
Maintenance
Remote Working Systems
Virtual Desktop Service (VDS)
No Issues
VPN (GlobalProtect)
No Issues
Collaboration
Slack
No Issues
Zoom
No Issues
Wiki
No Issues
Jira
No Issues
Doodle
No Issues
IT Services
Storage (Filestore)
No Issues
UserFS (M: and H: drives)
No Issues
Campus Printing
No Issues
Telephony Services
No Issues
Password Management
No Issues
DropOff
No Issues
Deposit
No Issues
Duo 2FA Authentications
No Issues
Duo 2FA SelfService
No Issues
LAN Database
No Issues
Lastpass
No Issues
Central Authentication (LDAP)
No Issues
IT Support
IT Support Email
Maintenance
IT Support Phone
No Issues
IT Drop-in Support
No Issues
In-person IT Appointments
No Issues
IT Video Appointments
No Issues
Support guides and answers
No Issues
Student Systems
Yorkshare VLE
No Issues
e:Vision
No Issues
UG Course Finder
No Issues
PG Course Finder
No Issues
Student Timetables
No Issues
Student Accommodation
No Issues
Optional Modules
No Issues
Qualtrics
No Issues
Module Catalogue
No Issues
Check-In Student
No Issues
MyUoY App
No Issues
MyUoY Content System
No Issues
Skillsforge
No Issues
Xerte E-Learning
No Issues
Canvas (York Online LMS)
No Issues
Websites
Yorkweb
No Issues
Yorkweb Search
No Issues
Single Sign-On (Shib)
No Issues
Pure Portal
Service Issues
Jobs
No Issues
Staff Services
Module Catalogue Admin
No Issues
MyView
No Issues
Pure Research
No Issues
Tableau
No Issues
Agresso
No Issues
Facilities Helpdesk
No Issues
Worktribe
No Issues
Business Objects
No Issues
Parking Permits
No Issues
Casual Workers Dashboard
No Issues
Planon
No Issues
Salesforce
No Issues
FlexiLeave
No Issues
Hireserve eRecruiter
No Issues
Check-In Staff
No Issues
Formstack (online forms)
No Issues
Kaba Door Lock Management
No Issues
Web CMS (TerminalFour)
No Issues
Docusign eSignature
No Issues
Mailjet
No Issues
Basecamp
No Issues
Lucid
No Issues
High Performance Computing
Viking Cluster
No Issues
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