IT Services Service Status

Timeline
Sep 2025
Oct 2025
Nov 2025
Dec 2025
Jan 2026
Feb 2026
Mar 2026
Apr 2026
May 2026
Jun 2026
Jul 2026
Aug 2026
Sep 2026
22
29
6
13
20
27
3
10
17
24
1
8
15
22
29
5
12
19
26
2
9
16
23
2
9
16
23
30
6
13
20
27
4
11
18
25
1
8
15
22
29
6
13
20
27
3
10
17
24
31
7
14
Issue with Loyalty and Library cards in the My... 23 Sep 2025 Issue printing from desktop/laptop devices 24 Sep 2025 Issue with signing in to LastPass 25 Sep 2025 MyTimetable Downtime due to Scheduled Maintena... 1 Oct 2025 The IT Support phone service will be unavailab... 8 Oct 2025 Network connectivity issues 9 Oct 2025 The IT Support Phone service will close at 3pm... 10 Oct 2025 Vodafone network outage 13 Oct 2025 Essential change to wifi and wired network 14 Oct 2025 The IT Support phone service will be unavailab... 16 Oct 2025 Issues with external services 20 Oct 2025 The IT Support Phone service will close at 3.1... 21 Oct 2025 York Identity Manager (IDM) - there is current... 28 Oct 2025 Doodle Maintenance 28 Oct 2025 Campus-wide Wi-Fi Upgrade 30 Oct 2025 Wifi Authentication Issues for Eduroam 4 Nov 2025 Printing Issues 10 Nov 2025 Filestore upgrade - Tuesday 11 November 11 Nov 2025 The IT Support Phone service will close at 3.1... 11 Nov 2025 York Identity Manager (IDM) Issues 18 Nov 2025 Wired and WiFi unavailable in Vanbrugh Barbara... 20 Nov 2025 Wired and WiFi unavailable in Vanbrugh Barbara... 21 Nov 2025 Slack - Unable to log in and use Slack feature... 28 Nov 2025 Timetabeling software maintenance 29 Nov 2025 Issues with external services 5 Dec 2025 IT Support Services unavailable from 1.00pm on... 9 Dec 2025 Upgrading Strapi CMS from v4 to v5 15 Dec 2025 Storage upgrade 16 Dec 2025 The IT Support phone service will close at 15... 16 Dec 2025 The IT Support phone, appointment and drop-in ... 17 Dec 2025 Derwent J & K Network Switch Hardware Upgrade 18 Dec 2025 MyTimetable Downtime due to Scheduled Maintena... 7 Jan 2026 The IT Support Phone service will close at 3.1... 13 Jan 2026 The IT Support Phone service will close at 3.0... 15 Jan 2026 The IT Support phone service will close slight... 27 Jan 2026 The IT Support Phone service will be closed on... 30 Jan 2026 Pure Maintenance on Thursday 5th February 5 Feb 2026 The IT Support phone service will close at 15:... 10 Feb 2026 Network, Telephony, Agresso and others 16 Feb 2026 The IT Support Phone service will not be avail... 24 Feb 2026 Issues with the Web CMS 4 Mar 2026 There is an issue affecting staff when managin... 5 Mar 2026 The IT Support phone service will close at 15... 10 Mar 2026 The IT Support phone service unavailable 14:00... 12 Mar 2026 MyTimetable Downtime due to Scheduled Maintena... 14 Mar 2026 Xerte downtime 19 Mar 2026 The IT Support phone service will not operate ... 20 Mar 2026 Issue with student/staff name data 23 Mar 2026 The IT Support phone service will be unavailab... 25 Mar 2026 Viking Cluster issues 25 Mar 2026 Issues with IT support phone lines 26 Mar 2026 Network Issues 26 Mar 2026 The IT Support Drop-in service will close slig... 26 Mar 2026 CityConnectWiFi network unavailable 30 Mar 2026 Langwith College LSM/A network upgrade 1 Apr 2026 Langwith College LTA/B network upgrade 1 Apr 2026 Langwith College LBR/A network upgrade 2 Apr 2026 Langwith College LBR/B network upgrade 2 Apr 2026 Langwith College LHO/A network upgrade 7 Apr 2026 Langwith College LHO/B network upgrade 7 Apr 2026 Wifi security enhancement for eduroam 7 Apr 2026 Storage Filestores 9 Apr 2026 Mugshots unavailable 9 Apr 2026 A SITS/e:vision Live system upgrade is schedul... 9 Apr 2026 Module Catalogue Admin is unavailable due to S... 10 Apr 2026 Optional Modules is unavailable due to SITS up... 10 Apr 2026 The IT Support phone service will close at 15:... 14 Apr 2026 Central Authentication Servers Patching 15 Apr 2026 Issue with upgrading Doodle accounts to Premiu... 20 Apr 2026 IT Support Phone Service unavailable today 23 Apr 2026 IT Support Phone Service unavailable Friday 24... 24 Apr 2026 IT Support: Phone service unavailable 12-4pm 28 Apr 2026 Xerte maintenance 1 May 2026 Pure Cloud Implementation 1 May 2026 DropOff and Deposit unaccessible from the inte... 6 May 2026 New guest wifi launching 11 May 11 May 2026 The IT Support phone service will close at 3:1... 11 May 2026 The IT phone service will be unavailable 11am-... 12 May 2026 Xerte maintenace 15 May 2026 IT Support Phone, Appointment and Drop-In serv... 19 May 2026 IT Support - extended processing time for IT r... 26 May 2026 Campus internet 30 May 2026 IT Drop-in Support unavailable on Wednesday 3r... 3 Jun 2026 Campus Data Centre Network Maintenance 4 Jun 2026 Campus Data Centre Network Maintenance 9 Jun 2026 The IT Support phone service will close at 3:1... 9 Jun 2026 The IT Support phone service will be unavailab... 10 Jun 2026 Google Gemini 10 Jun 2026 Campus Data Centre Network Maintenance 11 Jun 2026 Wiki issues 12 Jun 2026 Viking annual maintenance 15 Jun 2026 Campus Wifi Upgrade 15 Jun 2026 Filestore upgrade 16 Jun 2026 Print Service Downtime 23 Jun 2026 No Network in Market Square Basement 24 Jun 2026 Web CMS Upgrade 7 Jul 2026 VPN maintenance 9 Jul 2026 The IT Support phone service will close at 3.1... 14 Jul 2026 Dropoff / Deposit: Unable to login to the serv... 16 Jul 2026 Loss of connectivity 24 Jul 2026 Check In Downtime - 24th July 2026 26 Jul 2026 Issue with the network in MRC and Sally Baldwi... 28 Jul 2026 Network Maintenance in Music and Sally Baldwin 30 Jul 2026 Core Network Maintenance 30 Jul 2026 Core Network Maintenance 30 Jul 2026 IT Support Drop-In service unavailable 31 Jul 2026 Student Visa Re-Enrollment Page Down 4 Aug 2026 VLE maintenance requiring downtime 5 Aug 2026 No Afternoon IT Support Drop-Ins 7 Aug 2026 IT Support - extended time to resolve issues a... 7 Aug 2026 The IT Support phone service will close at 15:... 11 Aug 2026 Optional Modules is not available during the U... 13 Aug 2026 Extended response times for issues and request... 14 Aug 2026 YRD (York Research Database) Errors 20 Aug 2026 IT Support Drop-in Support unavailable 21 Aug 2026 IT Support are currently managing a high volum... 24 Aug 2026 The IT Support team is currently managing a hi... 26 Aug 2026 Core Network Maintenance 27 Aug 2026 The IT Support team currently has a large numb... 27 Aug 2026 Due to the large volume of student applicant c... 7 Sep 2026 The IT Support phone service will close at 3:1... 8 Sep 2026 Network Maintenance: Renewing network certific... 10 Sep 2026 Print system (YPP) downtime 15 Sep 2026 There will be reduced IT Support support chann... 15 Sep 2026 Salesforce Service Interruption 16 Sep 2026
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