4-hour laptop loan service temporarily unavailable

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Identified
Incident Updates
4-hour laptop loan service temporarily unavailable
Wed Apr 29 2026 - 12:39:12

The 4-hour laptop loan cabinets at the University Library (Fairhurst building & Morrell building) and the Library Piazza study space are no longer functional. We expect to have new replacements in place in the summer. 

We are therefore currently unable to offer the 4-hour laptop loan service until the new hardware is in place.

Here are some alternative ways to use computer facilities:

PC classrooms and study spaces - there are many Computer labs and spaces available across Campus West and Campus East, including in the University Library


Emergency 7-day laptop loans - in urgent cases, we may be able to provide you with a laptop for up to 7 days. Please talk to us at the Library Helpdesk if you wish to enquire about this service


Longer loan laptops - if you do not have a laptop but require one for your studies, we can help you fill in a request form at the Library Helpdesk. IT Services may be able to provide you with a device for a longer period of time

We understand that this is a popular service and apologise for any inconvenience caused. We hope to have this service reinstated as soon as possible and will provide updates here.

Interim service now available
Fri May 8 2026 - 12:20:53

We now have a limited supply of 4-hour loans available at the Helpdesk, Monday-Friday 10am-4pm, on a first come first serve basis.

We will continue to provide updates on when the replacement cabinet will be in place.

New cabinets delivered and being set up
Tue Jun 30 2026 - 15:23:34

The new laptop loan cabinet is now in situ on the first floor of Fairhurst and we are expecting the delivery of the Piazza cabinet very soon. There will be a period of set up for both cabinets before they are operational but we hope to resume our 4-hour laptop loan service at both locations as soon as possible.