Visitor access to eduroam

Incident Status
Resolved
Affected Services
Incident Updates
Visitor access to eduroam
Tue Mar 7 2023 - 09:37:48

Visitors from participating institutions are currently unable to connect to the eduroam wifi network on the University of York campus.

Likewise, University of York members are currently unable to connect to eduroam at other universities and eduroam locations.

This is due to planned work on a database that supports this service. We expect that this work will continue for a couple of hours.

University of York members connecting on the University of York campus are not affected by this issue.

Workaround for visitors to University of York campus
Tue Mar 7 2023 - 10:02:21

The CityConnectWiFi network is available on our campus for any visitors needing internet access.

This is a free wifi network maintained by City of York Council and Pinacl Networks. Please note, the University of York can't provide help with connecting to this service.

Resolved
Tue Mar 7 2023 - 12:55:20

We do not anticipate any further issues with this service.

The issues are now resolved.