Password Management

Setting and updating user passwords.
> Password Management
Current Status
No Issues
48 Day Availability History
Open Service Announcements

No open service announcements can be found for Password Management

Resolved Service Announcements
York Identity Manager (IDM) - there is currently an issue affecting affecting password changes Resolved
There is currently an issue affecting York Identity Manager (IDM) affecting password changes. Our Id...
October 28, 2025 09:26
Issue with signing in to LastPass Resolved
We are currently investigating an issue and will provide further updates shortly.
September 25, 2025 11:07
  IDM Downtime Closed
We will be performing maintenance on our password management systems on Tuesday 4th March between 07...
From: March 04, 2025 07:30
Ends: March 04, 2025 08:30
  Further Core Infrastructure Upgrade Closed
Further to the work carried out on Tuesday 10 September, will be performing an additional upgrade ag...
From: September 11, 2024 07:00
Ends: September 11, 2024 08:00
  Core Infrastructure Upgrade Closed
We will be upgrading our central F5 load balancers on Tuesday 10 September. As this is a critical p...
From: September 10, 2024 07:00
Ends: September 10, 2024 09:00
Identity Manager: slow to respond Resolved
We're investigating issues with the Identity Manager password management tool (idm.york.ac.uk) being...
July 09, 2024 09:42
Identity Manager: slow to respond Resolved
We're investigating issues with the Identity Manager password management tool (idm.york.ac.uk) being...
April 08, 2024 09:16
Identity Manager: slow to respond Resolved
We are investigating issues with the Identity Manager password management tool (idm.york.ac.uk) resp...
April 02, 2024 09:51
  Database maintenance affecting various systems Closed
We will be performing scheduled maintenance on the following services - Identity management system ...
From: January 12, 2024 08:00
Ends: January 12, 2024 08:47
  Identity Manager downtime Closed
On Thursday 27 October between 8.30 - 9.30am, we’ll be carrying out maintenance work on our Identity...
From: October 27, 2022 08:30
Ends: October 27, 2022 09:30
IDM (Password management) issue Resolved
Our Identity Manager (https://idm.york.ac.uk) system is having an issue which is causing it to run v...
September 23, 2022 12:09
  Core IT Infrastructure Upgrade Closed
On Tuesday 17 May, between 7.30am and 9am, we will be upgrading our central load balancers, a critic...
From: May 17, 2022 07:30
Ends: May 17, 2022 09:00
Identity Manager unavailable Resolved
The Identity Manager (idm.york.ac.uk) is currently unavailable. This means that you won't be able to...
May 10, 2022 09:08
  Database downtime affecting IDM and other web applications Closed
On Wednesday 16 March, starting at 8am and lasting approximately 2 hours, we will be carrying out ma...
From: March 16, 2022 08:00
Ends: March 16, 2022 10:00
  Load Balancer Upgrades Closed
On Tuesday 1st March, between 7.30am and 9am, we will be upgrading our central load balancers, which...
From: March 01, 2022 07:30
Ends: March 01, 2022 09:00
  Core IT infrastructure upgrade - Systems at risk Closed
On Monday 13 December, between 7.30am and 9am, we will be upgrading our central F5 load balancers, w...
From: December 13, 2021 07:30
Ends: December 13, 2021 09:00
Account Management Issues Resolved
We are currently investigating issues with new user enrolments and updating passwords, and will prov...
December 11, 2021 16:49
Issue changing passwords Resolved
We are investigating an issue with our Identity Manager system (https://idm.york.ac.uk). You may se...
November 11, 2021 09:27