IT Service Maintenance

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IT Service Maintenance
Module Catalogue Admin is unavailable due to SITS upgrade. Upcoming
Module Catalogue Admin is unavailable due to SITS upgrade.
From: April 02, 2026 09:00
Ends: April 10, 2026 17:00
Mugshots unavailable Upcoming
Mugshots is unavailable due to SITS upgrade.
From: April 07, 2026 08:00
Ends: April 09, 2026 17:00
The IT Support phone service will not operate on Friday 20th March Closed
The IT Support phone service will not operate on Friday 20th March due to staff absence. However, we...
From: March 20, 2026 09:00
Ends: March 20, 2026 16:00
Xerte downtime Closed
We will be performing scheduled maintenance on Xerte. During the advertised times, the service will ...
From: March 19, 2026 10:00
Ends: March 19, 2026 12:00
MyTimetable Downtime due to Scheduled Maintenance Closed
We will be performing scheduled maintenance on TermTime, the Timetabling software. During the advert...
From: March 14, 2026 09:00
Ends: March 14, 2026 15:00
The IT Support phone service unavailable 14:00-15:00 on Thursday 12th March Closed
The IT Support phone service will be unavailable between 14:00 and 15:00 on Thursday 12th March. Pl...
From: March 12, 2026 14:00
Ends: March 12, 2026 15:00
The IT Support phone service will close at 15:15pm today Closed
The IT Support phone service will close at 15:15 today instead of 16:00. Please access our help gui...
From: March 10, 2026 15:15
Ends: March 10, 2026 16:00
The IT Support Phone service will not be available on Tuesday 24th February 2.00-4.00pm due to staff training Closed
The IT Support Phone service will not be available on Tuesday 24th February 2.00-4.00pm due to staff...
From: February 24, 2026 14:00
Ends: February 24, 2026 16:00
The IT Support phone service will close at 15:15pm today Closed
The IT Support phone service will close at 15:15 today instead of 16:00. Please access our help gui...
From: February 10, 2026 15:15
Ends: February 10, 2026 16:00
Pure Maintenance on Thursday 5th February Closed
Pure will be unavailable between 09:00 and 13:00 on Thursday 5th February for planned maintenance. ...
From: February 05, 2026 09:00
Ends: February 05, 2026 13:00
The IT Support Phone service will be closed on Friday morning 30th January Closed
Our apologies, but the IT Support Phone service will be closed on Friday morning 30th January due to...
From: January 30, 2026 09:00
Ends: January 30, 2026 12:00
The IT Support phone service will close slightly earlier this afternoon at 3.30pm Closed
The IT Support Phone service will close slightly earlier today at 3.30pm to allow for our team meeti...
From: January 27, 2026 15:30
Ends: January 27, 2026 16:00
The IT Support Phone service will close at 3.00pm today Closed
Good afternoon, unfortunately due to staff sickness the IT Support Phone service will close at 3.00p...
From: January 15, 2026 12:12
Ends: January 15, 2026 12:12
The IT Support Phone service will close at 3.15pm today Closed
The IT Support Phone service will close at 3.15pm today to allow for our team meeting. Please visit ...
From: January 13, 2026 15:15
Ends: January 13, 2026 16:00
MyTimetable Downtime due to Scheduled Maintenance Closed
We will be performing scheduled maintenance on TermTime, the Timetabling software. During the advert...
From: January 07, 2026 17:30
Ends: January 07, 2026 22:00
Derwent J & K Network Switch Hardware Upgrade Closed
There will be network outages on the wired and wifi networks to parts of Derwent J & K throughou...
From: December 18, 2025 08:00
Ends: December 18, 2025 12:00
The IT Support phone, appointment and drop-in services will be unavailable 10.00 to 16:00 on Wednesday 17th December Closed
The IT Support phone, appointment and drop-in services will be unavailable 10.00 to 16:00 on Wednesd...
From: December 17, 2025 10:00
Ends: December 17, 2025 16:00
The IT Support phone service will close at 15:15pm today Closed
The IT Support phone service will close at 15:15 today instead of 16:00. Please access our help gui...
From: December 16, 2025 15:15
Ends: December 16, 2025 16:00
Storage upgrade Closed
On Tuesday 16 December we will be applying critical security updates to storage.its.york.ac.uk. The ...
From: December 16, 2025 06:00
Ends: December 16, 2025 10:00
Upgrading Strapi CMS from v4 to v5 Closed
During this time the Strapi CMS will be unavailable for users to add content. Content hosted within ...
From: December 15, 2025 11:22
Ends: December 15, 2025 12:00
IT Support Services unavailable from 1.00pm on Tuesday 9th December Closed
The IT Support Phone/Case/Appointment services will be unavailable from 1.00pm on Tuesday 9th Decemb...
From: December 09, 2025 13:00
Ends: December 09, 2025 17:00
Timetabeling software maintenance Closed
We will be performing scheduled maintenance on TermTime, the Timetabling software. During the advert...
From: November 29, 2025 10:00
Ends: November 29, 2025 11:00
Wired and WiFi unavailable in Vanbrugh Barbara Scott E Closed
We will be performing scheduled maintenance on this service. During the advertised times, the servic...
From: November 21, 2025 11:00
Ends: November 21, 2025 13:00
Wired and WiFi unavailable in Vanbrugh Barbara Scott F Closed
We will be performing scheduled maintenance on this service. During the advertised times, the servic...
From: November 20, 2025 11:00
Ends: November 20, 2025 13:00
The IT Support Phone service will close at 3.15pm on Tuesday 11th November Closed
The IT Support Phone service will close at 3.15pm on Tuesday 11th November to allow for our team mee...
From: November 11, 2025 15:15
Ends: November 11, 2025 16:00
Filestore upgrade - Tuesday 11 November Closed
We are upgrading our central file servers on Tuesday 11 November between 7am and 9am. Several files...
From: November 11, 2025 07:00
Ends: November 11, 2025 09:00
Campus-wide Wi-Fi Upgrade Closed
We will be applying updates to our campus wifii service on Thursday 30 October.  The update involve...
From: October 30, 2025 19:00
Ends: October 30, 2025 23:59
Doodle Maintenance Closed
On Tuesday 28 Oct between 5am and 10am Doodle will be carrying out scheduled maintenance. This may l...
From: October 28, 2025 05:00
Ends: October 28, 2025 10:00
The IT Support Phone service will close at 3.15pm on Tuesday 21st October Closed
The IT Support Phone service will close at 3.15pm on Tuesday 21st October to allow for our team meet...
From: October 21, 2025 15:15
Ends: October 21, 2025 16:00
The IT Support phone service will be unavailable between 9am and 12pm Thursday 16th October Closed
The IT Support phone service will be unavailable between 9am and 12pm Thursday 16th October due to a...
From: October 16, 2025 09:00
Ends: October 16, 2025 12:00
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